1. INTRODUCTION
1.1. Thank you for visiting Elgooss.store. We are committed to respecting the privacy and interests of all visitors to our website, and we strictly carry out our obligations linked to information security by the laws of the various countries’ rules on the protection of personal information. Those who register for an account with us to utilize the Services are referred to as Users. We feel we must properly handle, preserve, and process the personal information you have given to us since we understand how important it is. This Privacy Statement (“Privacy Policy” or “Policy“) is intended to inform you of how we obtain, use, disclose, and/or process the personal information you have provided to us. Before giving us any personal information about you, whether now or in the future, you should be aware of the information we currently have about you and how we might use it to better serve you.
1.2. “Personal Data” or “personal data” refers to information that an organization has or can access about a person that can be used to identify that person, whether or not the information is accurate. Names, national insurance numbers, and contact details are typical types of personal data.
1.3. You acknowledge and agree that you accept the procedures, conditions, and/or policies outlined in this privacy statement by using the Services, creating an account with us, or accessing the Platform. You hereby acknowledge that you are fully aware of and fully consent to our collection, use, disclosure, and/or processing of your data as described herein. IF YOU DO NOT AGREE TO PERMIT TO THE PROCESSING OF YOUR DATA AS DESCRIPTION IN THIS POLICY, PLEASE DO NOT USE OUR SITE SERVICE. If we change our Privacy Policy, we will notify you by posting those changes or the revised policy on our Platform. To the extent permitted by law, continued use of the Service, including your transactions, constitutes your acknowledgment and agreement to changes to this Privacy Policy.
1.4. This Policy applies to Buyers using the Services unless expressly stated to the contrary.
2. WHEN WILL WE COLLECT PERSONAL DATA?
We will/may collect personal data about you:
- When you register and/or use our Services, or open an account with us;
- When you submit any form, including application or other forms in connection with any of our products and services, online or otherwise;
- When you interact with us, such as through phone calls (which may be recorded), correspondence, faxes, face-to-face meetings, social media platforms and email;
- When you use our electronic services or interact with us through our Platform Website or Services. This includes through cookies, which we may deploy when you interact with our Platforms or Websites;
- When you grant permission on your device to share information with us;
- When you perform transactions through our Services such as each time you place an order or accept a Buyer’s order;
- When you provide feedback or submit a complaint to us;
- When you submit your data to us for any reason;
The aforementioned scenarios are simply an overview of some of the most typical occasions when your personal information may be gathered; they are not meant to be an exhaustive list of scenarios.
You may occasionally give us the personal information of other people (such as family members, acquaintances, or contacts on your contact list). If you give us their personal information, you represent and warrant that you have their permission to use it for the purposes described in this Policy.
3. WHAT DATA WE WILL COLLECT?
Except as otherwise provided in this Policy, the personal data we may collect includes basic personal data and sensitive personal data (as defined by the Privacy Laws) as authorized by the Privacy Act. listed below:
1. Full name;
2. Email address;
3. Date of birth;
4. Billing and/or freight forwarding address;
5. Bank account and payment information;
6. Phone number;
7. Gender;
8. Information sent by or relating to the device(s) used to access our Services;
9. Information about your network, including your contact list when you consent to sharing on your device, and the people and accounts with which you interact;
10. Picture or sound or video;
11. Government-issued identity information or other information for our legal review, customer identification, information verification and/ or fraud prevention purposes;
12. Location data;
13. Aggregated data about user content.
You agree not to provide us with any information that is inaccurate or misleading, and you agree to notify us of any inaccurate or misleading information. We reserve the right in our sole discretion to request other documents necessary to verify any information provided by you.
If you do not want us to collect the aforesaid personal data/information, you may opt out of our information disclosure sections. Note, however, that denying or revoking our permission to collect, use or process your personal data may affect your use of the Services.
4. COOKIES
A “cookie” is an identifier stored on your computer or mobile device and used to track activities on our platform and information about your computer or device, how and when the Service or Platform is used or accessed, and the number of users. We may associate cookie data with personal information.
We may use cookies to enhance your browsing experience on our website. You can manage your cookie preferences through your web browser settings.
5. THIRD-PARTY DISCLOSURE:
We do not sell, trade, or otherwise transfer your personal information to third parties unless required for fulfill your order or as required by law.
6. COLLECT OTHER DATA
When you use our Platform, your device, like most others, sends information that could contain information about you, which is stored on a web server. The unified device identifier (UDID) or mobile device identifier (MEID) of your mobile device, the Website’s reference address (if applicable), the pages you have visited on our website, IP address, computer or mobile device operating system, browser type, mobile device type, mobile device characteristics, device identifiers, etc. are examples of the types of information that are typically included in this, to assist the website in remembering your previous visit, visit time, and occasionally “cookies” (which can be disabled using your browser choices). This information is connected to your account if you log in. To better understand how visitors use our website, this information is also included in anonymous statistics.
Your IP address, operating system, and other information may be transferred to us when you browse pages on our website or mobile application when you see content and advertisements, or when you access other applications on our Platform or through the Service.
7. HOW WE USE THE INFORMATION YOU PROVIDE US?
We may collect, use, disclose, and/or process your data for the following purposes:
1. To examine and/or handle your transaction or application with us, as well as any correspondence you have with third parties via the Services;
2. To reply to, process, settle, or complete a transaction as well as to fulfill your requests for specific goods and services, as well as to inform you of service problems and erratic account behavior; to safeguard one’s own rights as well as the rights, property, or safety of others;
3. To test our Services;
4. To identify the customer or for identification, confirmation, legal analysis, or assessment;
5. To handle or facilitate customer service, carry out your instructions, and address or reply to any inquiries you or someone acting on your behalf submit (or intend to send);
6. Your updates and support may be necessary sometimes to guarantee the efficient operation of our Services;
7. To gather data and analyze to meet reporting, regulatory, or internal recordkeeping needs;
8. To give other users the ability to engage with you, connect with you, or view part of your activity on the platform, including notifying you when they send you a private message, comment on you on the platform, or link to your usage of the platform’s social features;
9. To provide incentives and frequent flyer programs;
10. Send notifications and update your order status;
11. Provide support when needed.
(Collectively, the “Purposes”)
You acknowledge, authorize, and agree that we are permitted to access, retain, process, and disclose information about your Account and Content by applicable law, court order, governmental or regulatory authority, or when we have a good faith belief that such access, retention, or disclosure is required and justified.
The reasons why we will or may collect, use, disclose, or otherwise handle your data vary on the specific situation, thus such reasons might not be included above. However, unless the applicable data processing without your consent is allowed under the terms of the law on privacy protection of personal information or in compliance with the law, we will inform you of such other purpose at the time we get your approval.
8. HOW TO PROTECT AND STORAGE CUSTOMER INFORMATION
We implement various security measures and always strive to ensure the safety of your data on our systems.
Users’ data is stored behind secure networks and can only be accessed by certain employees with special access to our systems. However, there is certainly no guarantee of absolute security.
We will maintain personal data under the provisions of the law on the protection of privacy of personal information and/or other applicable laws. That is, we will destroy or remove identifying information from your personal data when we receive your request under the provisions of applicable Privacy Laws or when we have reason reasonable to determine that:
(i) The storage of such personal data no longer serves the purpose for which such personal data was collected;
(ii) Retention is no longer required for any legal or business purposes;
(iii) There is no longer any other legitimate interest to keep these personal data.
Subject to the law, we may securely destroy your personal data without prior notice to you.
9. QUESTIONS OR COMPLAINTS? CONTACT US
Please get in touch with us using the details below if you have any queries, claims, or grievances regarding our privacy practices:
Phone number: +1 501-530-3083
Address business: 44 Avenue B, New York, NY 10009, USA
Email: [email protected]